Look:
Listen:
Marketing Call, June 25, 2001 (44 min)
Learn:
The By Referral Only mindset is about helping and giving the more
you give, the more you receive.
This is especially true for home sellers, people in the process of thinking
about moving, hungry for information, but not wanting to call a real estate
agent for all the reasons we understand: Peggy is afraid.
The biggest mistake in real estate advertising is the attempt to get
the consumer to make a decision to want to meet with you just by reading
an ad. That's a tough (and expensive!) row to hoe.
There is a much easier way to find prospective home sellers and
obtain listings. Offering them what they want
information.
There are three excellent reasons to give offer help to sellers without
trying to get them to want to list immediately.
- Prospects Identify Themselves. When you offer and information
help that a prospective home seller feels of value, he will be more
inclined to take a baby step and "raise his hand" and ask
for the information. In that moment, you have just compelled an invisible
prospect to "surface" and become visible. Odds are very good
that at this point you are the only real estate professional that knows
that this seller is "in the process." It's now up to you to
continue the relationship.
- Positions You As Consultant vs Salesperson. Offering a valuable
special report for free along with other free, no-obligation services
to FSBOs helps you position yourself as a knowledgeable, valuable professional
THE person to help them when the time comes for them to
stop trying themselves and retain a professional. They see you as completely
different from the pack of salespeople hounding them day and night
with phone calls and a barrage of trite, tasteless, chest-thumping,
"we're the best" mailings.
- They Need Another Home. Many home sellers will purchase another
home in your community — and many of those purchases will be listed
properties. Even if they turn into a FSBO, and you give them help
and information
and they manage to pull it off and sell themselves,
who do you think they will use to help them find another home
if you have clearly demonstrated that you are (1) knowledgeable and
(2) not a "salesperson"?
This campaign is built around offering the prospective seller information
that he is hungry for. He knows that he rarely sells a home. He knows
that there are strategies to make a home sell faster, but doesn't want
to feel obligated yet by consulting with a salesperson.
Since the seller is hungry for information, let's offer it to him, but
in a fashion that is written in HIS language, instead of the language
of the industry, in a "public service" format.
Instead of offering a free report that you must mail, offer the information
on a "consumer awareness hotline." Now you have the opportunity
to "connect" with the prospect on an auditory level, and build
value and trust.
How it Works:
- Review the ads, the script in this document.
- Listen to the click training.
- Review document 8020 to understand
why this type of advertising is so powerful.
- Download the Publisher document with the script, ads and report to
your hard drive.
- Change only your name, company name and phone number.
Record your script.
- Select an ad from the Publisher document.
- Change only your name, company name, city and hotline number. Do not
add slogans, logos, or make your name real big. If you're still tempted
to make changes, review MORE document 8020
again!
- Personalize the special report with your own name. Do not alter any
other copy.
- If you wish to change copy or the look of the report or ad, submit
your changes to the membership services department with a request to
have reviewed on the Ad Clinic.
- Place your ad.
- Track your hit costs.
- Test two different ads. Which generates the lowest hit costs?
- Share your results on the Marketing Teleclass.
Download These Templates:
Samples/Templates:
Home
Seller Consumer Awareness Hotline
"Home Selling Tip" Script And Home Seller Report
This script is designed to give valuable information to home sellers,
position you as a valuable, knowledgeable consultant, and compel sellers
to call you or leave a request that you contact them with more information.
When this occurs, you often are the first real estate professional to
know that this home owner is considering selling his home.
The Script
Hello, this is Terry Hunefeld, and thanks for calling the Home Seller
Consumer Awareness Hotline. During my ___ years as a Realtor, I've seen
sellers make some big mistakes. This hotline is a public service that
will alert you to some of the most common mistakes, provide you with
additional information by mail if you so request, and explain how you
can obtain a computer printout of homes presently for sale and homes
that have sold in your immediate area.
The mistake I see made most often is that of sellers failing to do
the simple things that cost almost no money, yet always make homes sell
for thousands of dollars more.
Buying a home is an emotional decision on the part of the buyer. Often
the buyer doesn't even consciously know why they like one home
more than another... they just do. Decisions are made on a deep
subconscious level tied into what makes them feel comfortable, safe
and secure. That's why it's so important to make sure your home looks,
feels and smells its best. Remember that you're competing with 900 to
1,200 (insert number appropriate for your area) other homes for sale.
Since buyers buy on emotion
let your home be the cleanest, freshest
and cheeriest, and you'll have a much faster sale
at a higher
price.
If your home is logically a good value, but buyers don't feel
warm and emotionally attracted to the home, you will receive lower offers.
You'll want lots of people to say or think, "Wow! This is nice!
I would like to live here!"
Let's take a look at five factors that assure buyers experience a good
feeling when they see your home:
First, What I Call The Cheer Factor: For maximum visual effect,
turn every light on, even on a sunny day. Light creates a warm, safe
feeling. Open all window shades. Clean your draperies and curtains.
Make sure your windows are spotlessly clean. Let the sun in and keep
those lights on. Leaving all your lights on for two hours costs only
about 23 cents, and makes your home look larger and more spacious.
Second, Is The Access Factor: Buyers and real estate agents
are busy. They're not looking only at your home, but fitting your home
into a schedule that allows them to look at other homes as well. The
less flexible you are with your showing schedule, the fewer buyers will
look at your home.
Thirdly, Is The Distraction Factor: Do everything you can to
minimize distractions for the buyer. Turn the TV and the loud music
off. Leave soft music playing. If at all possible, make arrangements
with a neighbor to take care of children or pets. If that's not possible,
consider taking a walk around the block with kids and pets while buyers
browse, or simply take them outside.
Fourth Is The Décor Factor: Tasteful and up-to-date decor
is your best investment for getting a greater return on your money.
Paint and new wall coverings makes the whole house smell clean and neat.
Faded walls and worn woodwork reduce desire. Don't tell a buyer how
your home can be made to look, show them by making it look great. A
quicker sale at a higher price will result. Generally, you can expect
to receive 3 to 5 dollars back for every dollar you invest in tasteful
décor.
If your wall coverings, light fixtures or floor coverings are dated
or an unusual color, you should consider replacing them with neutral
colors and tones. I've seen many houses sell for thousands of dollars
under value because the sellers did not want to acknowledge this problem.
Don't think that buyers have more money than you to replace carpet or
fixtures. They don't. They simply buy elsewhere or will make you a low
offer.
Fifth, is The Front Yard Factor: An pleasing exterior invites
inspection of the interior, since your front yard reflects the inside
condition of your house. Make certain that trees are trimmed so the
house can be seen from the street. Have the grass mowed, trimmed and
edged. Rake leaves. Plant flowers. Sweep walkways. Clean away debris.
Wash windows. Remove parked cars. This all adds to curb appeal. If a
buyer doesn't get a warm, cozy feeling by driving by, they'll not ask
to see the inside.
Well, that's five factors to consider, and there's too many more to
include on this recorded announcement. You may obtain a printed list
of these tips, together with additional tips about closets, storage,
basements, fixtures, roofs, tile, first impressions, kitchens, bathrooms,
garages, and exterior repair. To obtain the full report, just leave
your name and address at the end of this recording, and we'll get it
right in the mail to you.
Additionally, the most important factor in marketing your home is understanding
what your competition is offering. It is now possible for you to obtain
an up to date computer printout, customized to your size and style of
home, of all houses presently for sale in your neighborhood, as well
as list of all homes that have sold in your neighborhood over the past
6 months. To obtain the report, call me at my office and I'll program
the computers to search your competition, print the report, and put
it in the mail to you. This is a no cost, no obligation service that
I provide to home sellers. Call me at my office at 555-1212, and ask
for Terry Hunefeld. Or, if you prefer, just leave your name and phone
number at the end of this recording along with the best time to reach
you, and I'll give you a call to get the specifics on your home before
I program the computers to do the search for you.
Well, that's about it for this recording. To receive a printed list
of these tips, plus even more tips, leave your name and address at the
sound of the tone. Be sure to spell your name and street name. To receive
a computer printout, leave your name and phone number and the best time
to reach you to get the specifics on your home, or call me, Terry Hunefeld,
at 555-1212. Here comes the beep tone, bye for now!
Following is the three-page report that you will mail
to sellers who request it. Be sure to sign page three.
How To Sell Your
Home
For The Most Money
In The Shortest Possible Time
By (your name here)
U.S. Home And Realty
616-456-1930
Dear Prospective Home Seller,
This report has been prepared to
help you avoid common mistakes made every day by well-meaning
home sellers. During my ___ years
as a Realtor, the mistakes I see made most often are those where
sellers fail to do simple things that cost almost no money, yet
always make homes sell for thousands of dollars more.
Buyers Buy On Emotion, Not Logic
Buying a home is an emotional decision
on the part of the buyer. Often the buyer doesn't even consciously
know why they like one home more than another... they just do!
Decisions are made on a deep subconscious level tied into what
makes them feel comfortable, safe and secure. That's why it's
so important to make sure your home looks, feels and smells its
best. Remember that you're competing with 900
to 1,200 (insert number appropriate for your area) other
homes for sale. Since buyers buy on emotion, let your home be
the cleanest, freshest and cheeriest, and you'll have a much faster
sale at a higher price.
If your home is logically
a good value, but buyers don't feel warm and emotionally attracted
to the home, you will receive lower offers. You want lots of people
to say or think, "Wow! This is nice! I'd like to live here!"
Let's Take A Look At Five Factors
That Assure Buyers Experience A Good Feeling
When They See Your Home:
First, The Cheer Factor: For
maximum visual effect, turn every light on, even on a sunny day.
Light creates a warm, safe feeling. Open all window shades. Clean
your draperies and curtains. Make sure your windows are spotlessly
clean. Let the sun in and keep those lights on. Leaving all your
lights on for two hours costs only about 23 cents, and makes your
home look larger and more spacious.
Second, The Access Factor: Buyers and real estate agents
are busy. They're not looking only at your home, but fitting your
home into a schedule that allows them to look at other homes as
well. The less flexible you are with your showing schedule, the
fewer buyers will look at your home.
Third, The Distraction Factor: Do everything you can to
minimize distractions for the buyer. Turn the TV and the loud
music off. Leave soft music playing. If at all possible, make
arrangements with a neighbor to take care of children or pets.
If that's not possible, consider taking a walk around the block
with kids and pets while buyers browse, or simply take them outside.
Fourth, The Décor Factor: Tasteful and up-to-date
décor is your best investment for getting a greater return
on your money. Paint and new wall coverings makes the whole house
smell clean and neat. Faded walls and worn woodwork reduce desire.
Don't tell a buyer how your home can be made to look, show
them by making it look great. A quicker sale at a higher price
will result. Generally, you can expect to receive $3 to $5 back
for every dollar you invest in tasteful décor.
If your wall coverings, light fixtures or floor coverings are
dated or an unusual color, consider replacing them with neutral
colors and tones. I've seen many houses sell for thousands of
dollars under value because the sellers did not want to acknowledge
this problem. Don't think that buyers have more money than you
to replace carpet or fixtures. They don't. They simply buy elsewhere
or will make you a low offer.
Fifth, The Front Yard Factor: A pleasing exterior invites
inspection of the interior, since your front yard reflects the
inside condition of your house. Make certain that trees are trimmed
so the house can be seen from the street. Have the grass mowed,
trimmed and edged. Rake leaves. Plant flowers. Sweep walkways.
Clean away debris. Wash windows. Remove parked cars. This all
adds to curb appeal. If a buyer doesn't get a warm, cozy feeling
when driving by, they won't ask to see the inside.
Here are more tips:
Storage: All clothing, shoes, hats, accessories, tools,
papers, magazines, books and personal items not contributing to
the décor of the room should be stored in closets or dressers.
All closets should be tidy, neat and clean. Basement storage areas
should be neatly arranged. Kitchen counters should be clean and
free of any articles not contributing to the décor of the
room. All magazines, books, ashtrays, food, bottles, containers,
boxes, cans, toys, hobby accessories, tools, dishes, cookware,
etc. should be stored in the proper cupboards, closets or storage
areas.
Closets: The interiors of all closets should present an
organized, tidy and uncluttered appearance. All unneeded or unused
items should be discarded. Display your storage and utility space
by removing all unnecessary accumulations in attic, stairways,
basement, closets and garage.
Basement: Should be neat, clean, dry and tidy. All materials
and tools should be stored on shelves or in cabinets. Discard
as much unneeded material as possible prior to showing the house
to prospective purchasers.
Windows: All windows should be spotlessly clean inside
and out. All windowsills, as well as any space between the window
and storm window should be spotlessly clean and free of any flaking
or loose paint. All windows should be in good repair with no cracks.
Screens should be clean and in good condition, free of rust and
holes. Any paint on glass should be removed with a razor blade
prior to cleaning.
Fixtures: All bathroom and kitchen fixtures and counters
should be sparkling clean. Polish chrome faucets and handles in
the tub and sinks. All sinks, tubs, toilets and counters should
be clean.
Floors: All flooring should be clean, and waxed if necessary.
All carpeting should be very clean regardless of its age. If the
carpeting has not been steam cleaned for more than two years,
now is the time to do it. Basement floors should be swept and
mopped.
Doors: All doors should be free of scotch tape, posters,
decals, or stickers. All door handles should be clean and in good
repair.
Ceramic Tile: All joints between tiles should be clean
and white. Use DAP bathroom tile sealer to reseal the joint between
bathtub and wall and floor.
Walls: All walls should be clean and free of gouges, scratches,
smudges, scotch tape, posters, thumbtacks, etc. Walls should have
only decorative items. Posters and paper pictures taped to walls
should be removed and all evidence of the tape markings removed.
Odor: Nothing smells better than fresh air. On warm days,
have your windows open and shades up. Make your home feel and
smell bright, fresh and clean and you will have a faster sale.
Make very sure that there are absolutely no pet odors.
First Impressions: Keep your lawn trimmed and edged, flowerbeds
cultivated, the yard clear of refuse. Winter lawn, especially
in front, is a big asset.
Fix That Faucet: Dripping water discolors the enamel and
calls attention to faulty plumbing.
A Day With The Carpenter: Loose doorknobs, sticking drawers
and warped cabinet doors are noticed by the prospect. Have them
fixed.
The Kitchen: Tasteful window coverings in harmony with the floor
and counter tops add appeal. Keep the oven clean - it often gets
inspected.
The Bathroom: Bright and clean bathrooms sell many homes.
Keep toilet lids down. Make sure the grout/corners in the tub/shower
are spotless.
Be Aware Of Odors: People will linger in a fresh, pleasant-smelling
home. Stale air, or bad odors, make them want to get out and can
ruin the sale.
Do You Know What Your Competition
Is Doing?
Now You Have A Secret Weapon!
The Home Seller
Competition Analyzer
The most important factor in marketing
your home is understanding what your competition is offering.
It is now possible for you to obtain an up-to-date computer printout,
customized to your size and style of home, of all houses presently
for sale in your neighborhood, as well as list of all homes that
have sold in your neighborhood over the past six months.
To obtain the report, call me at
my office and I'll program the computers to search your competition,
print the report, and put it in the mail to you. This is a no-cost,
no-obligation service that I provide to home sellers.
Best Wishes,
Terry Hunefeld
U.S. Home and Realty
616-456-1930
|
Listing
Generating Homes Magazine Ad
New
Consumer Awareness
Hotline Helps Home Sellers
Pocket Thousands Of Additional
Dollars When Selling Their Homes
Grand
Rapids A new consumer awareness hotline gives Grand Rapids
home sellers a behind-the-scenes peek at the most common mistakes
that people make when selling their homes how not to make
them and shares tips on simple, inexpensive things to do
that make homes sell for thousands of additional dollars.
"Some
home sellers over-invest in expensive improvements that don't significantly
increase the value of their home," said Terry Hunefeld of U.S.
Home and Realty Corp, "while other sellers fail to do the simple
things that cost almost no money, yet always make homes sell for
thousands of dollars more."
Hunefeld
became so frustrated with seeing sellers make the same mistakes
over and over again that he launched the Consumer Awareness Hotline
several months ago as a community service.
"It's
really nice to see that people are calling and getting benefit from
the hotline." said Hunefeld. "We get calls from people
almost every week thanking us for the tips."
You
can listen to Hunefeld's Consumer Awareness Hotline by calling 1-800-555-1212
and entering extension 4722 to listen to a free recorded message.
U.S.
Home and Realty Corp
|
Multi-Purpose
Listing Generating Display Ad
- Weekly Shopper
- Church Bulletin
- Paid Ad in a Neighborhood or Condo Association Newsletter
How
To Pocket An Extra $5,000
When You Sell Your Home
Grand
Rapids A new consumer awareness hotline gives Grand Rapids
home sellers a behind-the-scenes peek at the most common mistakes
people make when selling their homes and how not to make
them. The hotline also shares tips on simple, inexpensive things
to do that make homes sell for thousands of additional dollars.
You can listen to the Consumer Awareness Hotline on a free recorded
message by calling 800-555-1212 and entering extension 4722.
U.S.
Home and Realty Corp
|
Multi-Purpose Listing Generating Display
Ad #2
- Ad for Homes Magazine
- Weekly Shopper
- Paid Ad in a Neighborhood or Condo Association Newsletter
Consumer
Awareness
Hotline Saves Home Sellers
Thousands Of Dollars
Grand Rapids
A new consumer awareness hotline gives Grand Rapids home
sellers a behind-the-scenes peek at the most common mistakes people
make when selling their homes and how not to make them. The
hotline also shares tips on simple, inexpensive things to do that
make homes sell for thousands of additional dollars. You can listen
to the Consumer Awareness Hotline on a free recorded message by
calling 800-555-1212 and entering extension 4722. U.S.
Home and Realty Corp |
Listing Generating Ad
For Your Monthly Client Newsletter
My New Consumer
Awareness
Hotline Helps You Pocket
Thousands Of Additional Dollars When Selling Your Home
My new consumer
awareness hotline gives home sellers a behind-the-scenes peek at
the most common mistakes that people make when selling their homes
how not to make them - and shares tips on simple, inexpensive
things to do that make homes sell for thousands of additional dollars.
I've seen some
home sellers over-invest in expensive improvements that don't significantly
increase the value of their home. Other sellers fail to do the simple
things that cost almost no money, yet always make homes sell for
thousands of dollars more.
I got so frustrated
at seeing sellers make the same mistakes over and over again that
I started a Consumer Awareness Hotline several months ago as a community
service. If you know of anybody selling their home, be sure to pass
the number along to them!
You or your
friends can listen to the consumer hotline on a free recorded message.
Call 555-1212 anytime, 24 hours a day, and enter extension 4722.
|
Listing Generating Ad
For
- Homes Magagine
- Weekly Shopper
- Church Bulletin
- Paid Ad in a Neighborhood or Condo Association Newsletter
How
To Pocket An Additional
$5,000 When You Sell Your Home
Grand Rapids
A new consumer awareness hotline gives Grand Rapids home
sellers a behind-the-scenes peek at the most common mistakes that
people make when selling their homes and how not to make
them. The hotline also shares tips on simple, inexpensive things
to do that make homes sell for thousands of additional dollars.
You can listen to the consumer awareness hotline by calling 555-1212
and entering extension 4722.
U.S. Home and Realty Corp |
Business Card
Lead Generator Message for the Back of Your Business Card
or as a Freestanding Ad in Your Monthly Client Newsletter.
How
To Pocket An Additional
$5,000 When You Sell Your Home
My consumer
awareness hotline gives you a behind-the-scenes peek at the most
common mistakes that people make when selling their homes
and how not to make those mistakes. The hotline also shares tips
on simple, inexpensive things to do that make homes sell for thousands
of additional dollars. Just call 555-1212 for a free recorded message,
24 hours a day, and enter extension 4722. U.S.
Home and Realty Corp
|
Evidence of Success
Postcard
(front, address portion)
How
To Pocket
An Extra $5,000
When You
Sell Your Home
|
[[stamp]] |
My
consumer awareness hotline gives you a behind-the-scenes peek
at the most common mistakes that people make when selling their
homes and how not to make those mistakes. The
hotline also shares tips on simple, inexpensive things to
do that make homes sell for thousands of additional dollars.
Call 555-1212, 24 hours a day, and enter extension 4722. Free
recorded message.
|
[[Address
Label here]] |
|
Listing Generating Classified Ads
KENTWOOD
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New research reveals top 5 strategies to pocket an additional $5,000
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DENVER
Consumer Awareness Hotline helps home sellers pocket thousands of
additional dollars. Free recorded message. 555-1212, ext 384. ABC
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KENTWOOD
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they sell their homes. Recorded message. 555-1212, ext 384. ABC Realty |
DENVER
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DENVER
What real estate agents don't tell you - how to pocket an additional
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384. ABC Realty |
KENTWOOD
Consumer Awareness Hotline saves hundreds of home sellers thousands
of dollars. Free recorded message. 555-1212, ext 384. ABC Realty |
KENTWOOD
What real estate agents don't tell you - how to pocket an additional
$5,000 when you sell your home. Free recorded message. 555-1212, ext
384. ABC Realty |
KENTWOOD
Free recorded message reveals the secret of how to pocket an additional
$5,000 when you sell your home. 555-1212, ext 384. ABC Realty |
|
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Copyright © 2001 By Referral Only, Inc.
While you are a By Referral Only Community member in good
standing, you have a personal, non-transferable license to use and adapt
documents in the Members Only Resource Exchange for the sole purpose of
soliciting and serving clients of your business. The documents, campaigns,
special reports, ads, and other materials that you download from this
website may be reproduced for your own use only, and must contain the
following copyright information in each copy of your final product: Copyright
© 2001 By Referral Only, Inc.
All publications in the Members Only Resource Exchange are
protected by U.S. copyright and trade secret laws, and are provided to
you under your By Referral Only Membership Agreement. Downloading this
material constitutes your agreement to protect the confidentiality of
these documents. You may not distribute this material to your agents unless
they are members of the By Referral Only Coaching Program. You agree not
to disclose, divulge, discuss, teach to others, offer for sale or license,
make or distribute copies of, or prepare derivative works based of any
of this material except in the course of directly soliciting and serving
clients of your business.
|